PERSONAL INFORMATION PRIVACY POLICY
A. Purpose of collecting personal information
The purpose of collecting customer information is related to issues such as:
- Customer support: purchasing, payment, delivery.
- Provide product information, services and support according to customer requests.
- Send notifications of our latest programs and products.
- Solve problems that arise when making purchases.
B. Scope of information collection
We collect personal information from customers when placing orders on the website:
Full name:
Email address:
Tel:
Address:
C. Information storage time
The Member’s personal data will be stored until cancellation is requested or the member logs in and makes the cancellation. In all cases, member personal information will be kept confidential on Sukoyaka’s server.
D. The people or organizations that may have access to that information
- For shipping parties, information will be provided to serve the delivery of goods such as Name, address and phone number.
- For company employees, there will be specialized departments to serve customer care during the process of using the product.
- Programs are linked, co-implemented, and outsourced for the purposes stated in Section 1 and personal information security requirements always apply.
- Legal Requirements: We may disclose personal information if required to do so by law and such disclosure is reasonably necessary to comply with legal processes.
- Business transfer (if any): in the event of a full or partial merger or consolidation with another company, the buyer will have access
The information we store and maintain includes personal information.
E. Address of the information collection and management unit
Business name: SUKOYAKA COMPANY LIMITED
– Established and operating under Business Registration Certificate No. 0318205880 issued by the Department of Planning and Investment of Ho Chi Minh City on December 8, 2023.
– Head office: 118 Truong Van Bang, Thanh My Loi Ward, Thu Duc City HCM City
F. Methods and tools for users to access and edit data:
If you have any requests regarding access and correction of personal information provided, you can:
– Call directly to phone number: 0907.010.688
– Send email to: [email protected]
Mechanism for receiving and resolving consumer complaints related to personal information being used for the wrong purpose or scope as notified:
At Sukoyaka, protecting your personal information is very important, you are assured that the information provided to us will be kept confidential.
Sukoyaka commits not to share, sell or rent your personal information to anyone else. Sukoyaka commits to only using your information
on the following cases:
- Improve service quality for customers
- Resolve disputes and complaints
- When required by law enforcement.
Sukoyaka understands that your rights in protecting personal information are also our responsibility, so in any case
have any questions or suggestions regarding Sukoyaka’s privacy policy, and regarding personal information being used for the wrong purpose or scope as agreed?
Please contact Hotline 0907.010.688 or email: [email protected]to handle and work directly with customers.
